Cabotage policy – Let’s Get Clever

There are two strong opposing views on the issue of the cabotage policy impacting the undersea internet cable industry, and both seem to have a strong argument with good intention that requires clarity.

However, on balance, the view that exemption from the cabotage policy for the industry is the right thing to do, must be given precedence for the sake of making our country an attractive investment destination for digital infrastructure, especially in light of our aspirations set out in the MYDIGITAL Blueprint and to truly be the Heart of Digital ASEAN.

Let’s first discuss the view that the cabotage policy is detrimental in making Malaysia the choice for investment destination especially high value digital investment.

The Global Digital Economy runs on top of the Internet, a digital infrastructure that spans the globe, consisting of data centers to house all the data and optical fiber cables that move data around the world. The only way for global data connectivity to take place in this digital infrastructure is via crisscrossing cables under seas and oceans to reach every country, and hence they are called submarine cables.

They are essential strategic assets for countries to be part of the global digital infrastructure, as economic activities riding on the back of submarine cables include e-commerce, data transfer, financial transactions, business processing, digital exports, social interactions, services delivery and communications impacting national security.

An RTI International report in August 2020 on Economic Impacts of Submarine Fiber Optic Cables and Broadband Connectivity in Malaysia showed submarine cables landing had contributed to a 6.9% increase in GDP per capita and a 3.6% increase in employment in the services sector between 2008 and 2015.

Submarine cables are extremely expensive, require partners from different countries, and take three to four years from planning to be operational and ready for service. Maintenance of such cables is also an expensive affair and cable owners collaborate to share the costs.

Specialized ships, called submarine cable ships, are used to deploy the cable under the sea as well as maintain and repair these cables in case of breakage from earthquakes, storms or damage from ship anchors, mining and fishing. There are fewer than 60 such ships in the world today and therefore they have to be shared.

A cable ship is required to stay in one position at sea during a repair and is equipped with a Dynamic Positioning (DP) system consisting of thrusters and computer systems to precisely maintain its position without drifting, regardless of wind and sea conditions.

Depending on their capability to maintain their position accurately under different conditions such as weather, depth of the sea, ability for the ship to withstand equipment failure, flooding and fire, such ships are classified as:

  1. DP1 class ships – suitable for shallow water use with low risk of equipment failure but will have to abandon the repair job if any important equipment like the computer or thrusters fail, causing the ship to drift out of position.
  2. DP2 class ships – with a built-in redundancy such as two DP computer systems and multiple thrusters to maintain position accurately even after sustaining failure in one important system.
  3. DP3 class of ships – similar to DP2 class ships but can additionally handle a fire or flooding in one compartment.

Cable owners today require the use of DP2 class ships to minimize the risk of repair work being interrupted by equipment failure as well as prevent further damage to the cable, other cables or oil and gas pipelines nearby, when the ship drifted out of position.

Whenever there is a cable outage, the cable owner will immediately identify the nearest available ship capable of performing the repair as quickly as possible. However, very often the best available ship may not be registered, or flagged, by the country whose territorial waters lies in the area where the cable is located.

This is where the issue of cabotage, a law which protects the local shipping industry from foreign competition, becomes relevant. In Malaysia, our cabotage law prevents foreign ships from picking up passengers or cargo from, say Penang to Port Kelang.

Unlike countries like the USA, Taiwan and Philippines, Malaysian cabotage law also covers maritime services, which includes submarine cable deployment and repair, which means when the best ship available for a cable repair is a foreign ship, a Domestic Shipping License Exemption (DSLE) is required and before this can be issued, local ship owners are asked for their consent through the Malaysia Ship Owners Association (MASA). In fact, ship owners who think they can handle the repair job can block the issuance of the DSLE.

In the case of submarine cable repair, there is one Malaysian company in the business which has four cable ships and two barges for shallow water cable laying. All its vessels are DP1 class and this has been the key point of dispute resulting in long delays for arbitration as the cable owners want DP2 class vessels.

When Malaysia started to attract data centre investments, one of the key issues highlighted by both foreign investors was the long delays in obtaining permits for submarine cable repairs — prior to 2019 the average was 27 days with one case taking longer than 100 days.

Local telecom companies with submarine cable investments like Telekom Malaysia and Time DotCom also appealed to the Government to exempt submarine cable repairs from cabotage.

Hence, in April 2019, the then Minister of Transport, Anthony Loke issued an exemption order. This was positively received by investors and local telcos and plans were made to land cables in Malaysia.

However, in November 2020, the current Minister of Transport, Wee Ka Siong revoked the cabotage exemption for submarine cable repair, much to the surprise of investors and local telcos.

This reversal is a step backward, as investors have expressed strong interest and some were in the final stage of committing investments, recognising that the exemption will reduce repair times and increase reliability.

Hence, the industry is shocked by the abrupt decision on the reversal of cabotage exemption without meaningful stakeholders’ consultation to protect a single company. It creates risks to Malaysia’s critical digital infrastructure and growing digital economy by making it less attractive for infrastructure investment.

Now, let’s look at the arguments forwarded by the other side, which mainly rests on the critical need to develop local capabilities.

The occurrence of submarine cable faults in Malaysia is between six to nine annually in the past few years and this shows the real domestic market opportunities is not high enough to make it feasible to invest in DP2 or DP3 vessels.

Furthermore, there are other maritime services within Malaysian waters with larger market opportunities and lower entry cost that local players can participate and build up capabilities to compete.

More importantly, investors look for certainty and stability when they choose investment locations. Digital infrastructure investments such as data centres and submarine cables are hugely expensive and require multi-decade commitments.

When government policies impacting investors are arbitrarily changed without prior consultation, there is no certainty or stability that would provide assurance to the investors.

When the other side of the divide says the delay in repair works has already been reduced to 10 days, and thereby harping on cabotage exemption is a minor issue, it misses the point in the sense that it’s not so much the delay but the changing of policy wilfully without consulting the relevant stakeholders is the issue, as it strongly signals uncertainty and increased risk on the part of the investors. What if other policies change suddenly and arbitrarily?

The impact in the reversal of cabotage exemption is immediate – two new cables were announced by Facebook and Google to be landing in Singapore and Indonesia recently, both without any landing in Malaysia.

There are also strong industry sources indicating three new cables originally planned to be landing in Malaysia are now, “under review”. Also under review are potential data centre investments between RM12 to RM15 billion in FDI. Emerging from the pandemic, Malaysia needs such investments more than ever and in doing so, we cannot afford to play the same old, same old protectionist games.

Submarine fault occurrence in Malaysia in a year as mentioned above is small but for every minute of outage, there are huge economic, reputational and opportunity losses to Malaysia, as the outage can run into days, weeks or even months.

The longer the time it takes to repair the submarine cables, the longer we will be in the state of being digitally disconnect, thus depriving Malaysians from the basic fundamental right of modern-day utility, which is connectivity.

What is needed now is not only the restoration of the cabotage exemption immediately but also, in the longer term, the critical need to have the legislation amended to remove submarine cable activities from our definition of cabotage for the sake of attracting more investments, especially the higher value digital investments.

To reiterate:

  1. Everything boils down to one common denominator — transport

Did we not notice that industries in the transportation business got wiped out or almost wiped out by the recent gyrations of a global pandemic? Did we also not notice how just one ship blocking the Suez for 7 days put industries and people into distress, causing US$400 million (RM1.652 billion) an hour in trade and US$9.6 billion (RM39.65 billion) in westbound/eastbound traffic daily !

On the same note and in line with the theme on transportation, In this internet age where every information will need to be transported, processed and acted upon, the single most important commodity that glues the data pods is your transport networks. In our case this is a combination of land-based terrestrial coupled with the massive and growing global undersea fibre optic networks. Try messing with just this one component in its functional chain and you will cause the same havoc. Cabotage and landing rights are the 2 significant show stoppers for Tech (Foreign Direct Investments) FDIs in building capacity and investing in capabilities in any country.

  • This is an Service Level Agreement (SLA) and Service Level Guarantees (SLG) driven industry

The telecommunications service providers are operating at a 99.99% uptime at the minimum for their core networks. This is equivalent to about 53-minute outage for an entire year. So, when there is a fibre cut, the KPI is to get it fixed immediately. Negotiating at the point of catastrophic is not an option. What more if there is one party to negotiate with – How clever is that?

  • Data Centres and Undersea cables are tied to the hip

From a regional and global perspective, it is very obvious for some time now that we have all the 3 pieces for a perfect land grab for Data Centres investments. Good affordable power source, low cost and more importantly stable geophysical land banks, good value for money skilled knowledge workers ready to build and maintain them. Whilst we have this part figured out why are we rocking the boat when it comes to undersea fibre cable network when this is clearly the highest point of failure in a broader ecosystems due to cuts and outages? Let’s get clever !

  • Tech FDIs need clarity and simplicity

Facebook, Google, Microsoft, AWS and the likes of them are in a trillion-dollar market transition which is growing and they will look for options. Don’t discount the global Telco’s that are waking up to this demand for capacity. Countries that understand and manage this are going to be winners. We don’t even need to compete. Just be there with the right policy framework to support wave. Insert one variation of the standard business practice or expectations and it’s a great excuse to look elsewhere. Let’s get clever !


The COVID-19 pandemic has accelerated the growth of digital economy and opened up avenues to various new digital businesses. As businesses pivot online, the need to lay a solid foundation to aid this new wave of digitalisation is crucial to ensure that Malaysia can holistically transform itself towards an advanced digital economy.    

In 2020, a total of 45 MSC Status projects were approved with investments worth RM3.9 billion. This will pave the way for 3,794 new employment opportunities for Malaysians. Out of the total, RM2.6 billion (66.2%) came from domestic investments, while RM1.3 billion (33.8%) came from foreign investments.

Global tech firms who have operations in Malaysia such as NTT, Hitachi Sunway Information Systems, transcosmos and DKSH CSSC continue to show confidence by re-investing in Malaysia.  

“2020 may not have been a vintage year for foreign direct investments but we continue to see investment momentum in our digital tech industry. Recent commitment from global giants such as Huawei and Dell Technologies is a glowing endorsement of Malaysia’s digital capabilities, platforms and infrastructure, propelling us on course to be the Heart of Digital ASEAN,” said Raymond Siva, MDEC’s Senior Vice President, Investment and Brand Division.

Raymond Siva – MDEC’s Senior Vice President, Investment and Brand Division.

The digital economy is expected to continue its significant contribution to the country in 2021 based on an estimated 19.1% contribution to GDP in 2019 by the Department of Statistics Malaysia, on the back of a 6.7% economic growth forecast this year by the World Bank.

The Malaysia Digital Economy Blueprint (MyDIGITAL), announced recently by the Prime Minister also projects a 22.6% contribution to GDP by 2025, opening up 500,000 jobs within the digital economy.

Leading digital companies such as PCCW Solutions (a leading IT services provider in Hong Kong, mainland China and Southeast Asia); ThunderSoft (Beijing-headquartered) and Clarivate (a global leader in providing solutions to accelerate the lifecycle of innovation) have also set up regional presence in Malaysia, pointing to a growing momentum and confidence in Malaysia as an attractive investment hub. From its diversified multi-lingual and digitally-skilled talent pool; ready infrastructure and mature ecosystem for the digital economy to thrive, it directly reflects Malaysia’s role as a first-mover for the digital economy, leading the country on course to a shared prosperity for all, a society centred on 4IR technologies and in line with Malaysia 5.0, firmly establishing itself as the Heart of Digital ASEAN.

Overcoming digital divide through digital technologies

Malaysia’s digital transformation is a journey and today, MDEC’s initiatives revolve around developing skillsets within 4IR and emerging digital technologies, for example in areas such as Big Data Analytics (BDA), Artificial Intelligence (AI), Internet of Things (IoT), Financial Technology (FinTech), Data Centres, Cloud Services and robotics.   

On the digital infrastructure front, MDEC is helping to foster an enabling environment for rapid digitalisation by working with key stakeholders to support the growth of the digital economy.  This is in support to the Government’s initiatives to nurture public-private partnerships, a critical step in accelerating Malaysia’s digital transformation.

“The era of digitalisation has arrived, and we cannot deny this. We have all seen the profound impact digital transformation has had on world economies, particularly amid the COVID-19 pandemic, which has resulted in a violent shift to digital. Moreover, thanks to the role that data plays in the digital economy, we are witnessing increasingly massive returns, through innovation as well as the opening of new opportunities for jobs and economic growth. With that being said, the onus is on us to ensure that no one gets left behind and that everyone gets access to the benefits of technology — and the introduction of the MyDIGITAL blueprint couldn’t have come at a better time,” said Huawei Technologies (Malaysia) Sdn. Bhd.’s Chief Executive Officer Michael Yuan.

Michael Yuan – Chief Executive Officer, Huawei Technologies (Malaysia) Sdn. Bhd.

“In order to contribute actively and consistently to the country’s digital acceleration, there are three key technologies that we must leverage — 5G, Cloud and AI. These are the technologies that are ultimately driving our new intelligent world. Everything will be connected, data-driven and intelligently processed in real-time for actionable outcomes. This is a message that we will continue to drum home,”

“5G, for one, will unleash a world of opportunities by simply enhancing connectivity and mobility. This next-generation wireless technology will deliver higher data speeds, low latency and connect more devices at one time. Hence, 5G is billed as the catalyst for unlocking potential growth across industries such as medical, education, agriculture, smart cities and more importantly, dramatically transforming the way humanity lives, enterprises work, and the way we interact with the environment for seamless connectivity. When combined with BDA, Cloud Computing, AI and other innovative technologies, this will accelerate the arrival of a golden age of information over the next decade,” Yuan said. 

Yuan added that the same sentiment can be said of Cloud Computing, the “backbone” of digital transformation. “Without a doubt, the widespread adoption of Cloud Computing amid the exponential growth in data volume goes to show that it is increasingly being accepted as a main platform for innovation. Furthermore, when paired with AI, these technologies will enhance flexibility, agility and resilience to digital solutions, therefore giving rise to further innovation, introducing new revenue streams and driving cost efficiencies not only for businesses, but all sectors of the economy as well as society,” Yuan said.

Therefore, MDEC and Huawei will continue to conduct joint research and services related to digital technologies by working with various government bodies to publish white paper studies for the benefit of improving Malaysia’s digital economy.

“We at Huawei are working hard and closely with our strategic partners to deliver the best advancements that technology can offer. Our joint initiatives and efforts with our partners in delivering 4G and 5G capacity solutions for a personalised experience, innovation in 5G network design, as well as deployment and operating efficiencies remain our top agenda in the years ahead. Recently, we joined forces with CyberSecurity Malaysia and Celcom Axiata Bhd to jointly establish the first 5G Cybersecurity Test Lab in Southeast Asia here in Malaysia, with the goal of developing and bringing new 5G use cases for various industries to commercialisation when the new 5G spectrum is made available. And our efforts towards propelling Malaysia to greater heights via technology will not stop here,” said Yuan.

“By the same token, we are ever committed to our partnership with MDEC to provide a thriving digital environment. At the end of the day, we only have one goal in mind, which is to bring digital to every person, home and organisation for a fully connected, intelligent world. We want to breach the digital divide, reach the unreached, and do everything we can to make sure that no one is left behind in enjoying the fruits of prosperity from the digital economy.” Yuan said.

Data is key for Malaysia’s digital economy

Meanwhile, Dell Technologies’ Senior Vice President for South Asia and Managing Director of Malaysia, Pang Yee Beng said the country has gone through almost a full year of navigating uncertainties and challenges due to COVID-19.

Pang Yee Beng – Senior Vice President for South Asia and Managing Director of Malaysia Dell Technologies

“As a technology company, Dell Technologies has had a front-row seat to the overnight digital transformation of our world. We are going through unprecedented changes impacting every aspect of life, and what we’ve experienced as a nation has required all of us to pivot to new ways to keep our economy and lives intact and progressing forward. Through it all, one thing is certain – technology will be central to how we work, learn and live in the new normal of the future, more than ever before.

“Malaysia’s vision of a digital economy is clear. The launch and implementation of MyDIGITAL is a strategic move to build economic resilience and transform the country into a digital, high income nation – paving the way for Malaysia to be ready for the next phase of the digital era in what we call the ‘data decade’. All this is very much aligned to what Dell Technologies set out to do – providing transformational solutions that help build the digital future for organisations and communities. Our purpose and commitment to our stakeholders remain unchanged as we continue to innovate and deliver for our customers in extraordinary ways when they need us most,” he added.

Over the next 10 years, the amount of data will only increase. This explosion of data will give rise to other innovations, such as multi-cloud IT strategies, intelligent devices with AI and machine learning capabilities that will change the way one works and collaborates and the “Edge” where everything is connected – systems, applications, services, people and places will be crucial. To succeed in the data era, businesses must take control of their data – their most prized asset – and that means prioritising digital transformation.

Dell Technologies first took foothold in Malaysia 26 years ago and at present, operates three facilities across Malaysia which serves as an integral site supporting regional and global operations. In June 2019, the Dell Digital Labs was established at its global business centre in Cyberjaya, one of the few laboratories Dell Technologies has invested in globally over the last few years. The new facility helps build cloud-native software and at the same time grooms a highly skilled Malaysian workforce that is trained for the data-driven era. “The establishment of a national agency in MDEC (Malaysia Digital Economy Corporation), tasked to lead the charge, has driven significant digitalisation across the public and private sectors. The initiatives put in place in the past decades have all been geared in this direction. We support MDEC’s efforts to seeing them through and look forward to opportunities to work together,” Pang said.  

Digital Passion: Three Girls In Tech

Scroll down for Malay version / Skrol ke bawah untuk versi Bahasa Malaysia

CYBERJAYA, 12 MARCH 2021 – In continuation of the International Women’s Day celebration, the Malaysia Digital Economy Corporation (MDEC) is proud to share and highlight some of the outstanding female achievers of MDEC’s school-goer targeted digital-skills programmes.

Understanding that eight of the top ten emerging jobs will require digital tech skills in Malaysia, MDEC acknowledges the young ladies and future leaders who have stepped in, stepped out and stepped up to a domain traditionally assumed to be more relevant to boys.

In ensuring a digitally-skilled workforce, the school level #mydigitalmaker programme provided access to digital content and capabilities for some 2.19 million school students nationwide up until December 2020. More than 25,000 students enrolled in digital tech courses in 2019, a 40% increase from when the initiative started in 2017.


“Whenever I learn and discover something new, I like to keep asking why and forming theories. When it all clicks, it feels like I’ve solved this huge puzzle and I get a sense of satisfaction from realising that everything is connected,” comments 17 year old Chan Hew Yan, participant of the 2019 Digital Ninja programme under MDEC’s #mydigitalmaker movement.

The Digital Ninja programme falls under the #mydigitalmaker movement – #mydigitalmaker movement is a joint public-private-academia initiative led by Malaysia Digital Economy Corporation (MDEC) in partnership with the Ministry of Education to transform Malaysian youth from digital users to producers in the digital economy. This includes skills such as coding, app development, 3D printing, robotics, embedded programming and data analytics; all of which will ultimately help to strengthen problem solving and creativity amongst our future generation.

“Ever since I was young, I have always been a big fan of games…I love storytelling and exploring the worlds the developers have created. A game allows the player to empathize and learn to see things from a perspective different than their own,” explains Hew Yan about her takeaway from gaming.

She claims to have later joined the Digital Ninja programme which brings students, mentors and experts from all over Malaysia together, to share their knowledge and experience, with completing digital assignments being the goal.

When asked about her views on girls and women who were making waves in tech, she said her favourite woman in tech is Rachel Hofsetter a.k.a. Valkyrae, a You Tube streamer and content creator who was also the recipient of the Content Creator of the Year 2020 in The Game Awards.  “Seeing women in tech jobs reminds me that the sky is the limit! It does not matter who you are, as long as you have passion, you are willing to learn and you don’t listen to naysayers,” observes Hew Yan.


16-year-old Aisyah Batrisyia Muhamad Ramdzan from SMK Dato’ Abu Bakar Baginda (participant at the Global IT Challenge for Youth with Disabilities) felt that the challenges with which she was presented at the competition, built perseverance as she strove for completion.

She attributes her interest in joining the competition, to the exposure she had gained in digital activities at a Digital Champion School – which is yet another avenue that the #mydigitalmaker movement offers to drive a digital innovation culture in schools and in the local community.  SMK Dato’ Abu Bakar Baginda was selected as Champion School on 2018 alongside 23 other Champion Schools nationwide.

“I’m really interested in electronic stuff,” quipped Aisyah, when asked about what aspects of digital excited her the most.

“My mum, who is a lecturer in microelectronics always encourages me to participate in digital courses such as Python, Arduino and Scratch. That’s gotten me into exploring more programming,” continued Aisyah, as she expounded on what inspired her to explore STEM subjects with greater fervour. When asked for her views on women in tech careers, Aisyah referred to her mother as the woman who most inspires and motivates her, citing genuineness and kindness as the greatest source of a woman’s strength.


Thinking out of the box is what Saii Yashaa Gopinath Rao prides herself in the most. She regards her penchant for all things STEM and design thinking, the reasons for her interest in digital innovations.

She comments that what she loves the most about STEM was watching the unfolding of inventions and innovations that people her age were coming up with, in order to solve real life issues.

“I told myself that I want to do this too,” exclaimed the Puchong-based teen, who admits that the digital world has created a space that allows her to explore her creativity and thus demonstrate what she can accomplish.

Enthusiastic about programmes such as Digital Ninja for her fellow youth, she opines that upcoming programmes under the #mydigitalmaker movement should involve senior graduate participants who can guide and inspire first-time junior participants.

Commenting on the significance of International Women’s Day, Saii Yashaa shares that young women can achieve anything with passion and the yearning to keep learning – and pledges support for breaking gender stereotypes under the #ChooseToChallenge theme this year.


The #mydigitalmaker movement had humble beginnings in 2016. It was launched as one of the key components in driving the digital economy with a focus on what is now, one of MDEC’s key pillars under the agency’s strategic framework – Digital Skills and Jobs. As at December 2020, the #mydigitalmaker movement has impacted 2.19 million students across Malaysia, inspiring digital innovations among students while presenting STEM subjects as doorways to exploration of technology and all its various advantages in solving problems for humanity.

“Technology offers gender equity and inclusion, inevitably creating a technologically integrated society in Malaysia. Malaysians can level the playing field between genders as more and more women join the tech industry. Whatever value an individual adds to a cause, project, team or organisation, is determined not by gender but by skills, knowledge and determination. Technology bridges gender gaps and offers opportunities even in unprecedented uncertainty,” asserts Dr. Sumitra Nair, Vice President, Digital Skills and Jobs Division at MDEC.

According to Dr. Sumitra, efforts and collaborations across various parties have helped transform students under the movement, from consumers to producers of technology. The programmes under #mydigitalmaker include Digital Ninja, Digital Champion Schools and Hour of Code among others, which involve a lot of behind-the-scenes engagement as well as execution.

“I would recommend that parents and students aspiring to bridge tech or digital gaps pursue opportunities for tech exposure. MDEC is mandated to lead the digital economy by creating a society that is deeply integrated with technology, to empower the rakyat to thrive in 4IR. Therefore, we look forward to reaching out with more exciting programmes under MDEC’s #mydigitalmaker in 2021!” concludes Dr. Sumitra.

CYBERJAYA, 12 MAC 2021 – Sempena sambutan Hari Wanita Antarabangsa yang masih berterusan, Malaysia Digital Economy Corporation (MDEC) dengan bangganya berkongsi dan mengimbas kembali pencapaian tiga pelajar perempuan yang telah menunjukkan prestasi cemerlang dalam program kemahiran digital yang disertai mereka.

Ketika ini kita menyedari bahawa lapan daripada sepuluh pekerjaan baharu akan memerlukan kemahiran teknologi digital. Di Malaysia, MDEC mendapati wanita muda yang juga bakal pemimpin masa depan yang telah melangkah masuk ke ‘sektor’ yang sebelum ini lebih ‘dikuasai’ oleh lelaki.

Dalam usaha memastikan tenaga kerja berkemahiran digital, program #mydigitalmaker yang dilaksanakan MDEC dengan menyediakan akses kepada kandungan dan keupayaan digital setakat ini telah memanfaatkan sebanyak 2.19 juta pelajar sekolah di seluruh negara sehingga Disember 2020.

Lebih daripada 25,000 pelajar mendaftar dalam kursus teknologi digital pada 2019 iaitu peningkatan 40 peratus ketika inisiatif ini mula dilaksanakan pada pada 2017.

“Setiap kali belajar dan menemui sesuatu yang baharu, saya sering bertanya mengapa dan mula mencipta teori sendiri. Berpandukan hanya satu ‘klik’, saya telah menyelesaikan teka-teki yang mencabar. Saya berasa sangat berpuas hati dan teruja kerana menyedari bahawa semuanya saling berkaitan,” kata Chan Hew Yan, 17, peserta program Ninja Digital 2019 di bawah Gerakan mydigitalmaker MDEC.

Program Digital Ninja membolehkan rakyat Malaysia terutama kumpulan berpendapatan rendah untuk menjana pendapatan tambahan dengan mengambil bahagian dalam tugasan digital melalui platform dalam talian. Semua peserta #mydigitalmaker dipadankan dengan kerjaya digital yang sesuai dengan kemahiran masing-masing.

Hew Yan berkata, minat mendalamnya terhadap game turut membuatkannya ‘jatuh cinta’ kepada dunia digital. Gadis ini berpendapat, jalan cerita dalam permainan yang berpandukan simulator sebenarnya mempunyai persamaan dengan masalah yang sering dihadapi dalam kehidupan seharian. Oleh itu, dia berasa kagum terhadap keupayaaan pencipta kandungan permainan yang memahami aspek

“Sejak kecil lagi, saya sangat berminat dengan game. Saya suka bercerita dan menjelajah dunia yang dicipta oleh pencipta game. Ini membolehkan pemain merasai pelbagai pengalaman dan memupuk sifat seperti bertimbang rasa dan belajar melihat sesuatu dari perspektif yang berbeza,” jelas Hew Yan.

Minat yang mendalam terhadap game kemudian telah ‘membawanya’ menyertai program Digital Ninja yang telah menyatukan pelajar, mentor dan pakar dari seluruh negara untuk berkongsi pengetahuan dan pengalaman di samping menyelesaikan tugas digital yang diberikan.

Ketika ditanya pandangannya mengenai semakin ramai pelajar perempuan yang menunjukkan minat terhadap bidang teknologi, Hew Yan berkata, dia turut mempunyai idola wanita dalam bidang ini iaitu Rachel Hofsetter atau lebih dikenali sebagai Valkyrae, seorang streamer YouTube dan pencipta kandungan yang juga penerima Anugerah Pencipta Kandungan 2020 pada Anugerah Permainan.

“Melihat terdapat wanita dalam pekerjaan bidang teknologi membuatkan saya terfikir bahawa kejayaan tiada hadnya,”. Tidak kira siapa anda, selagi mempunyai minat dan sanggup belajar dan tidak mendengar kepada kritikan -kritikan yang mematahkan semangat, anda pasti akan berjaya,” katanya.

Aisyah Batrisyia Muhamad Ramdzan, 16, pelajar di Sekolah Menengah Kebangsaan (SMK) Dato’ Abu Bakar Baginda telah menyertai Pertandingan Cabaran IT Global Untuk Belia Orang Kurang Upaya.

Berkongsi pengalaman, katanya cabaran yang dihadapinya dalam pertandingan ini telah membantunya untuk membina sifat tekun dan berusaha dalam menyelesaikan masalah.

Aisyah Batrisyia berkata, minatnya untuk menyertai pertandingan berkenaan berputik selepas menyertai Digital Champion School yang merupakan sebahagian daripada Gerakan #mydigitalmaker untuk mendorong budaya inovasi digital di sekolah dan masyarakat setempat. SMK Dato ’ Abu Bakar Baginda dipilih sebagai Sekolah Juara pada 2018 bersama 23 Sekolah yang lain di seluruh negara.

“Saya sangat berminat dengan barangan elektronik,” katanya ketika ditanya mengenai aspek digital yang paling digemarinya.

“Ibu saya yang merupakan pensyarah bidang mikroelektronik sebenarnya merupakan pendorong utama untuk saya mengikuti kursus digital seperti Python, Arduino dan Scratch. Itu memberi peluang kepada saya untuk meneroka dengan lebih mendalam bidang pengaturcaraan,” katanya menerangkan faktor lain yang telah mendorong untuk mendalami bidang bidang pendidikan Sains, Teknologi, Kejuruteraan dan Matematik (STEM) dengan lebih bersemangat.

Ketika ditanya pandangannya tentang wanita dalam karier teknologi, Aisyah segera memberitahu, ibunya merupakan wanita yang paling memberi inspirasi.

Kemampuan untuk berfikir di luar kotak merupakan perkara yang paling dibanggakan oleh Saii Yashaa Gopinath Rao. Gadis ini menganggap minatnya terhadap bidang STEM dan reka bentuk telah menyuburkan rasa cinta terhadap inovasi digital.

Saii Yashaa berkata, perkara yang paling digemarinya mengenai STEM adalah apabila berpeluang melihat penemuan baharu dan inovasi yang dihasilkan oleh rakan sebayanya untuk menyelesaikan masalah kehidupan sebenar.

“Saya memberitahu diri sendiri bahawa saya juga ingin menjadi seperti mereka,” katanya yang menetap di Puchong. Dia mengakui bahawa dunia digital telah mencipta ruang yang membolehkannya meneroka kreativiti dan menunjukkan apa yang dapat dicapai.

Bersemangat setelah menyertai program seperti Digital Ninja, dia berpendapat bahawa program yang akan datang di bawah Gerakan #mydigitalmaker harus melibatkan peserta berpengalaman yang dapat
membimbing dan memberi inspirasi kepada peserta baharu.

Mengulas mengenai pentingnya Hari Wanita Antarabangsa, Saii Yashaa berpendapat bahawa wanita muda dapat mencapai apa sahaja dengan penuh semangat asalkan mempunyai sikap untuk terus belajar dan berjanji menyokong usaha menghapuskan stereotaip gender berteraskan tema #ChooseToChallenge pada tahun ini.

Gerakan #mydigitalmaker bermula secara sederhana pada 2016. Ia dilancarkan sebagai salah satu komponen penting dalam memacu ekonomi digital dengan fokus kepada salah satu teras utama MDEC iaitu Kemahiran dan Pekerjaan Digital. Sehingga Disember 2020, Gerakan #mydigitalmaker telah memanfaatkan 2.19 juta pelajar di seluruh negara serta memberi inspirasi kepada inovasi digital di kalangan pelajar sambil mempromosikan subjek STEM sebagai kunci untuk meneroka bidang teknologi dan menyelesaikan masalah.

“Teknologi menawarkan kesamarataan membabitkan penyertaan jantina dan mewujudkan masyarakat yang terintegrasi secara teknologi di Malaysia. Rakyat dapat mencapai tahap persaingan antara jantina apabila semakin ramai wanita menyertai industri teknologi. Apa sahaja nilai yang diberikan oleh individu terhadap projek, pasukan atau organisasi kini bukan ditentukan oleh jantina sebaliknya berpandukan kemahiran, pengetahuan dan tekad. Teknologi merapatkan jurang gender dan menawarkan peluang walaupun dalam suasana ketidakpastian yang belum pernah terjadi sebelum ini,” kata Naib Presiden Bahagian Kemahiran dan Pekerjaan Digital MDEC, Dr Sumitra Nair.

Menurut Dr Sumitra, usaha dan kerjasama pelbagai pihak telah membantu mengubah pelajar daripada sekadar menjadi pengguna kepada pencipta teknologi. Program di bawah Gerakan #mydigitalmaker merangkumi Digital Ninja, Sekolah Juara Digital dan Hour of Code melibatkan penyertaan pelbagai pihak.

“Saya mencadangkan agar ibu bapa dan pelajar yang bercita-cita untuk merapatkan jurang teknologi digital supaya memanfaatkan peluang yang disediakan untuk mendapatkan pendedahan teknologi. MDEC diberi mandat untuk memimpin ekonomi digital iaitu dengan mewujudkan masyarakat yang sangat terintegrasi dengan teknologi untuk memberi kekuatan kepada rakyat berdepan cabaran pada era Revolusi Perindustrian 4.0 (IR4.0). Oleh itu, kami berharap agar jangkauan yang lebih meluas untuk program #mydigitalmaker anjuran MDEC pada tahun ini,” katanya

Leong Adjustment embarks on digital transformation journey to stay competitive

Scroll down for Malay version / Skrol ke bawah untuk versi Bahasa Malaysia

Gone are the days when you have to rely on conventional insurance claims systems to process your policies. Now, digital transformation is driving business innovation for insurance claims solution providers. To seize this new growth opportunity, Leong Adjustment Sdn. Bhd. has made a bold attempt to embrace digital technology to optimise the performance of its business processes and to ease the hassle for policyholders and insurers.

Jacqueline Leong, Director of Leong Adjustment Sdn. Bhd. said the COVID-19 pandemic had made them realise to expedite their digitalisation effort or risk being left behind. To deal with the immediate challenges faced by the company, the support from the government’s financial assistance through the National Economic Recovery Plan (PENJANA) 2020 #SMART Automation Grant (SAG) that was channelled through Malaysia Digital Economy Corporation (MDEC) came just in time to take their burden off their shoulders.

“After having more than a decade experience in the insurance industry, the company felt that there is room for improvement with respect to claims processing time, asymmetric information transmission, and claims accuracy/ consistency. Believing that accuracy and consistency are the key performance indicator (KPIs) in its profession, the company began its digital transformation journey by developing the RTE777 Cloud Insurance Claims Project last year,” she said while explaining this is also part of transforming the conventional labour-intensive business model.

The company also decided to develop a web and mobile app-based insurance loss assessment system under the RTE777 Cloud Insurance Claims Project.

The core values of the RTE777 Cloud Insurance Claims Project are to create a Real-Time, Relevance and Reliable (3R) platform for the policyholders, insurers, and its related respective parties from the claims notification to approval.

The deployment of the RTE777 Cloud Insurance Claims Project will enable a 100 per cent information accuracy and limit asymmetric information and in turn reduce travelling cost and man-hour by at least 30 percent. It will also enhance claims processing time cycle with within 24 hours, create a more transparent claim processing platform and reduce claims leakage (i.e. monetary loss through claims management inefficiencies that result from failures in existing processes).

“As an insurance claims solution provider, we need to always keep pace with current development and practices in other economic sectors in order to maintain our unbiased and independent judgement and opinion. Most importantly, all policyholders are adequately protected at the time of financial loss. Every insurance claim is transparently paid within a reasonable time frame.

“We feel honoured to be awarded as the matching grant had substantially reduced our financial burden and allowed us to fully focus on the research and development (R&D) segment of our digitalisation project,” she commented further.

Leong Adjustment is one of the 66 small and medium-sized enterprises (SMEs) and mid-tier companies being awarded for the Government’s National Economic Recovery Plan (PENJANA) 2020 #SMART Automation Grant (SAG).

“It gives us tremendous pride to be able to help empower businesses to stay competitive and robust through digitalisation during these times. MDEC will continue to work with all parties including the Ministry of Communications and Multimedia (KKMM), relevant agencies and partners to ensure the survival and business continuity of SMEs and MSMEs in the market. This is provided through our initiatives and efforts such as SAG that can transform them to become digitally-powered businesses and help thrive in this new reality,” said Surina Shukri, Chief Executive Officer of MDEC.

“Enabling digitally-powered businesses is one of our central tenets at MDEC. Leong Adjustment is just one of the many MSMEs that have benefitted from our grant and we will not let up in our efforts in digitalising and empowering businesses and ultimately benefitting the society and the country in line with Malaysia 5.0, ensuring shared prosperity for all as enshrined in the Malaysia Digital Economy Blueprint (MyDIGITAL) and propelling Malaysia forward as the heart of a digital ASEAN,” said Datuk Wira Dr Hj. Rais Hussin Mohamed Ariff, Chairman of MDEC.

Launched in July 2020, MDEC’s SAG matching grant is targeted at companies in the services sector to automate their business processes and adopt digitalisation. The grant aims to drive these businesses to kick start the development and implementation of digital process and technology tools to automate the recipient’s business operations.

Kebergantungan terhadap sistem tuntutan insurans berdasarkan kaedah konvensional melibatkan urusan pemprosesan kini boleh dikatakan sudah ditelan zaman. Pada masa kini, transformasi digital telah mendorong inovasi perniagaan bagi syarikat penyedia penyelesaian tuntutan insurans. Bagi merebut peluang pertumbuhan baharu ini, Leong Adjustment Sdn. Bhd. telah melakukan perubahan berani apabila mengadaptasi teknologi digital untuk meningkatkan prestasi dalam proses perniagaannya sekaligus mengurangkan kerumitan kepada pemegang polisi dan penanggung insurans.

Pengarah Leong Adjustment Sdn. Bhd. , Jacqueline Leong, mengakui bahawa pandemik COVID-19 menyebabkan syarikatnya menyedari keperluan untuk pendigitalan kerana jika tidak melaksanakannya, mereka berdepan risiko akan ketinggalan. Bagi menangani cabaran yang dihadapi syarikat, sokongan yang diberikan menerusi Pelan Jana Semula Ekonomi Negara (PENJANA) dan Geran Automasi Pintar (SAG) yang disalurkan kerajaan melalui Malaysia Digital Economy Corporation (MDEC) hadir tepat pada waktunya untuk mengurangkan beban yang ditanggung oleh perniagaan di negara ini.

“Syarikat memiliki pengalaman lebih sedekad dalam industri insurans. Sehubungan itu, kami menyedari terdapat ruang untuk penambahbaikan melibatkan tempoh masa pemprosesan tuntutan, perkongsian maklumat yang tidak tepat dan ketepatan tuntutan. Dengan mempercayai bahawa ketepatan merupakan petunjuk prestasi utama (KPI) dalam perkhidmatan, syarikat memulakan transformasi digital dengan membangunkan Projek Tuntutan Insurans Awan RTE777 pada tahun lalu,”katanya sambil menjelaskan bahawa ini juga merupakan sebahagian daripada transformasi kerja konvensional model perniagaan intensif.

Syarikat berkenaan juga memutuskan untuk mengembangkan sistem penilaian kerugian insurans berasaskan aplikasi web dan mudah alih di bawah Projek Tuntutan Insurans Awan RTE777.

Nilai teras Projek Tuntutan Insurans Awan RTE777 adalah untuk mewujudkan platform 3R iaitu real time (masa sebenar), relevance (relevan) dan reliable (boleh dipercayai) untuk pemegang polisi, penanggung insurans dan pihak-pihak yang berkaitan iaitu bermula pemberitahuan tuntutan hingga persetujuan.

Penyebaran Projek Tuntutan Insurans Awan RTE777 akan memungkinkan ketepatan maklumat 100 peratus dan mengurangkan maklumat tidak tepat dan seterusnya akan mengurangkan kos perjalanan dan tempoh waktu pemprosesan sebanyak 30 peratus. Ini juga akan mempercepatkan pemprosesan tuntutan dalam tempoh 24 jam dan seterusnya mewujudkan platform pemprosesan tuntutan yang lebih telus dan mengurangkan kebocoran tuntutan (iaitu kerugian kewangan akibat ketidakcekapan pengurusan tuntutan yang disebabkan oleh kegagalan dalam proses sedia ada).

“Sebagai penyedia penyelesaian tuntutan insurans, kita harus sentiasa mengikuti perkembangan dan amalan semasa di sektor ekonomi lain untuk menjaga penilaian dan supaya pendapat kita yang tidak berat sebelah. Perkara yang paling mustahak ialah semua pemegang polisi dilindungi. Setiap tuntutan insurans dibayar dengan telus dalam jangka masa yang munasabah.

“Syarikat berasa terharu dan berbangga kerana menerima geran padanan yang telah mengurangkan beban kewangan syarikat dan memungkinkan untuk fokus sepenuhnya pada segmen penyelidikan dan pengembangan berdasarkan projek pendigitalan,” katanya.

Leong Adjustment Sdn. Bhd. merupakan salah satu daripada 66 PKS dan syarikat kategori pertengahan yang menerima geran di bawah pakej SAG – PENJANA yang diperkenalkan kerajaan pada tahun lalu.

“Penglibatan MDEC dengan inisiatif ini merupakan satu kebanggaan yang luar biasa kepada agensi kerana berpeluang membantu untuk memperkasakan perniagaan supaya terus berdaya saing dan kekal kukuh menerusi pendigitalan. MDEC akan terus bekerjasama dengan semua pihak berkepentingan termasuk Kementerian Komunikasi dan Multimedia (KKMM), agensi kerajaan yang lain dan rakan kongsi untuk memastikan kelangsungan perniagaan PKS dan usahawan mikro di negara kita. Komitmen ini dizahirkan menerusi SAG yang dapat mengubah PKS , syarikat kategori pertengahan dan usahawan mikro kepada perniagaan yang bertenaga digital dan membantu berkembang dalam realiti baharu ini,” kata Ketua Pegawai Eksekutif MDEC, Surina Shukri.

“Menjadikan perniagaan diperkasa secara digital merupakan salah satu teras utama MDEC. Leong Adjustment Sdn. Bhd. Merupakan salah satu daripada PKS dan usahawan mikro yang mendapat manfaat menerusi geran yang disediakan. Saya ingin menegaskan bahawa MDEC tidak akan mengurangkan usaha untuk memperkasakan perniagaan secara digital kerana pada akhirnya, ia akan memberi manfaat kepada masyarakat dan negara sejajar dengan Malaysia 5.0 yang akan memastikan kemakmuran bersama seperti ditekankan dalam Rangka Tindakan Ekonomi Digital Malaysia (MyDIGITAL). Ini seterusnya akan mendorong Malaysia bergerak ke arah mencapai visi menjadi Nadi Digital ASEAN,” kata Pengerusi MDEC, Datuk Wira Dr Hj. Rais Hussin Mohamed Ariff.

Dilancarkan pada Julai 2020, SAG MDEC menyasarkan syarikat – syarikat di sektor perkhidmatan untuk mengautomasikan proses perniagaan mereka ke arah pendigitalan. Bantuan ini bertujuan untuk mendorong perniagaan memulakan pengembangan dan pelaksanaan proses digital dan penggunaan alat teknologi untuk mengautomasikan operasi perniagaan penerima.

Digital Skills Key to Bolster Workforce Innovation/Kemahiran Digital Kunci Meningkatkan Inovasi Tenaga Kerja

Scroll down for Malay version/Skrol ke bawah untuk versi Bahasa Malaysia

As digital technologies have notably begun to play an even more critical role in the economy, it is increasingly clear that there is a real need to prepare talents – newly graduated or now in the workforce – for digital jobs. More companies are becoming digital by default, with 91% of organisations having to adopt or have plans to become a ‘digital-first’ business strategy.

In fact, an average of $15.3 million over the next 12 months will be spent on digital initiatives, according to the IDG Digital Business Survey 2019. The Department of Statistics Malaysia (DOSM) had revealed that small and medium-sized enterprises (SMEs) now comprises 48.4% of Malaysia’s employment and another similar report from Huawei revealed how 48% of SMEs recognise the lack digital skills.

In Malaysia, eight of the top ten emerging jobs will require digital tech skills. This includes jobs in Data Analysts and Scientists; Internet of Things (IoT) Specialists; Digital Transformation Specialists; and Cybersecurity Specialists, says the World Economic Forum (WEF)’s “The Future of Jobs Report 2020” Report. The same study also forecasted that 50 percent of all employees will need re-skilling by 2025.

On the supply side, according to a 2018 Randstad survey, close to 90 percent of the workforce in Malaysia believe they do not have skills for a digital workplace, while graduate unemployment had also seen an increase due to the lack of digital skills. The Ministry of Education Malaysia (MOE) Graduate Tracer Study 2018 states that 1 out of 5 graduates are unemployed and acquiring digital skills have been clearly acknowledged as part of the solution.

The question now arises whether “Do Malaysians have the right skills to survive and thrive in the digital economy ?”

A Holistic Talent Pipeline to Face a K-shaped Economic Recovery
The Malaysia Digital Economy Corporation (MDEC) was quick to recognise the need for a holistic talent pipeline that serves to digitally up-skill Malaysians as the nation accelerates towards becoming a digital society. A holistic approach is required, simply because digital literacy and skills is now a necessity at all strata and segments of society as the nation becomes increasingly digital by default.

From the future and emerging talent pipeline to underserved – rural communities, differently-abled and the lower B40 populace, to those looking for opportunities on an intricately landscaped suite of careers, all of them can only be filled via those who have specialised digital talents.
With these features, Malaysia’s particularly diverse workforce calls for opportunities being offered through a movement with spokes and hubs that reach out to each category of society that now constantly seeks digital upskilling through specific pipelines.

As is, the digital economy is expected to make significant contributions to the country as the projection is based on the forecasted economic growth rate of 6.7 percent next year, according to a World Bank Report and the significant contribution of 20 percent to the National GDP based on the Department of Statistics Malaysia report.

In this regard, MDEC, with the strong support of KKMM, will continue to drive forward the digital economy initiatives centred towards ensuring shared prosperity for the many and, eventually, envisioning Malaysia’s role as the heart of digital ASEAN.

All this will be guided mainly via its focus on three main strategic thrusts – empowering Malaysians with Digital Jobs and Skills; enabling Digitally-Powered Businesses; and attracting Digital Investments. Various initiatives will follow through with the details outlined in the 2021 Budget as it ensures nation thrives in the Fourth Industrial Revolution (4IR) era and can make the concept of Malaysia 5.0 a success.

Building Talent Pipelines for Emerging Jobs
At one end of the talent spectrum that serves the future talent pipeline, movements such as MDEC’s #mydigitalmaker are aimed at cultivating digital innovation, creativity and problem-solving skills amongst Malaysian students. In partnership with the MOE, the EdTech and Maker ecosystems, this movement had impacted more than 1.6 million school students nationwide.

Similarly, MDEC is also working with the Ministry of Higher Education (MOHE) and Premier Digital Tech Institutions (PDTIs) to ensure that industry-relevant content is integrated into the curricula of the 11 universities and 5 polytechnics that are in this programme. More institutions of higher learning are joining this programme in 2021. The value of building a talent pipeline that cuts across the entire spectrum, starting with the next generation, is key in creating a resilient future workforce.

At the other end of the spectrum are those seeking employment through upskilling and reskilling digitally, for future jobs. MDEC’s COVID-19 Impact Survey 2020 revealed how 70% of Malaysian businesses will have retraining needs in a post-pandemic era. A further 83% shared how the focuses would be in the areas of digital marketing and digital productivity tools, with the latter including remote working skills.

MDEC’s Role
The need for digital up-skilling and re-skilling Malaysians had been evident throughout the COVID-19 pandemic. MDEC’s ongoing efforts include the most pronounced initiative under the still running #MyDigitalWorkforce Movement. It launched in November 2020 during Malaysia Tech Month and brought Malaysians to a focal point that was populated with webinars, satellite events and a job expo that MDEC launched in August 2020 in response to COVID-19. The Movement itself had been dubbed the catalyst for talent to get on the K-shaped economic recovery.

Not merely fizzling out after the event ended, and with COVID-19 infection spiking over the last few months, MDEC also developed and introduced two new initiatives under the overall #MyDigitalWorkforce Movement. Catered specifically to digital jobs- and skills-needs, both – MyDigitalWorkforce Jobs Platform and Digital Skills Training Directory – were launched simultaneously. These were the key enablers within the country’s efforts to help mitigate jobs impacted by the pandemic. The digital jobs portal, an ongoing collaboration with recruitment firms – WOBB and Hays Malaysia, now offers more than 2,000 vacancies and career growth opportunities in jobs related to digital technology.

As for the Digital Skills Training Directory, MDEC introduced it in collaboration with SOCSO, with the latter providing an incentive subsidy under the SOCSO Employment Insurance Scheme. This is part of the PENJANA Hiring Incentive that offers up to RM4,000 per pax for unemployed Malaysians seeking to beef-up with new digital skills.

The directory is a catalogue of courses that address in-demand digital skills. These learning modules and trainers have been reviewed and endorsed by a panel of digital industry experts to ensure proper guidance is available to Malaysians who are selecting courses that meet the requirements for digital jobs. Featuring 173 courses to-date, it comprises in-depth training and certification at beginner, intermediate and advanced levels in data sciences (50), cybersecurity (44), software development (55), animation (19) and game development (5).

Closing the Skills-Gap in the Digital Era
“As Malaysia, and the world, continue to contend with the disruptions that this pandemic had wrought, it’s now more critical than ever for the workforce to raise their game. This includes learning new skills and abilities that can meet the demands of the digital era. The #MyDigitalWorkforce Jobs Platform and Digital Skills Training Directory is part our ongoing efforts to address the gap between talent fulfilment and workforce demands. They are the necessary building blocks for Malaysia to kick-start and develop a digitally ready workforce. Only then can we truly accelerate ongoing efforts to grow the digital economy,” shared Surina Shukri, CEO, MDEC.

As of end-2020, the digital careers platform had received over 23,000 applications with almost 700 being shortlisted for interviews. Similarly, the directory is now experiencing a surge in interest from youths, fresh graduates and the workforce. In fact, the number of applications and jobs continue to climb on a daily basis.

Today, the tech sector contributes 18.5 percent to Malaysia’s GDP – the highest in the region, and 30 percent to ASEAN’s Internet economy, making it truly the Heart of Digital ASEAN. Talent is a crucial component in the nation’s digital ecosystem as digital competencies among these talents are catalysts for digitalisation across SMEs, industries and among the rakyat at large.

MDEC’s various digital economy initiatives are centred towards Digitally-Skilled Malaysians, Digitally-Powered Businesses and Digital Investments – the three pillars under the agency’s strategic framework. Among those parked under the Digitally-Skilled Malaysians are the #MyDigitalWorkforce Jobs Platform and Digital Skills Training Directory that aspires to address gaps between talent fulfilment and workforce demands via provisioning of strong digital competencies. MDEC’s initiatives under the pillar of Digitally-Skilled Malaysians have impacted more than 2 million Malaysians from the year 2016 to Q3 2020 as they help Malaysia accelerate its socio-economy towards becoming a digitally-skilled society and enable the nation to embrace the 4IR era as it steer towards achieving shared prosperity for all.

More details are available at:

#MyDigitalWorkforce Jobs Platform

Digital Skills Training Directory

Ketika ini teknologi digital memainkan peranan yang sangat penting dalam ekonomi.Oleh itu, wujud keperluan mendesak untuk menyediakan graduan baharu atau tenaga kerja sedia ada untuk sektor berkenaan. Pada masa sama, kajian mendapati lebih banyak syarikat ‘menjadi’ digital apabila sebanyak 91 peratus organisasi telah mengadaptasi digital dalam operasi masing -masing atau sekurang -kurangnya mempunyai perancangan untuk berbuat demikian.

Mengikut kajian IDG Business Survey 2019, secara purata sebanyak RM15.3 juta akan dilaburkan untuk inisiatif digital. Sektor Perusahaan Kecil dan Sederhana (PKS) merangkumi sekitar 48.4 peratus pekerjaan di negara ini namun 48 peratus menyedari pekerja mereka kekurangan kemahiran digital.

Dalam konteks di Malaysia, lapan daripada sepuluh pekerjaan baharu akan memerlukan kemahiran teknologi digital termasuklah penganalisis data dan saintis, pakar Internet Kebendaan (IoT), pakar transformasi digital dan pakar keselamatan siber seperti Laporan Masa Depan Pekerjaan 2020 oleh Forum Ekonomi Dunia (WEF). Laporan sama juga meramalkan bahawa 50 peratus daripada semua pekerja akan memerlukan penambahan semula kemahiran baharu menjelang 2025.

Melihat aspek penawaran pula, menurut tinjauan Randstad 2018, hampir 90 peratus tenaga kerja di Malaysia percaya mereka tidak mempunyai kemahiran untuk tempat kerja digital sementara pengangguran siswazah juga meningkat disebabkan faktor ini. Kajian yang dilaksanakan oleh Kementerian Pendidikan Malaysia pada 2018 pula mendapati bahawa satu daripada lima siswazah menganggur mengakui kemahiran digital merupakan penyelesaian kepada masalah yang dihadapi mereka.

Persoalannya ialah “ Adakah rakyat Malaysia mempunyai kemahiran yang tepat untuk bertahan dan berkembang dalam ekonomi digital?”

Saluran Bakat Holistik untuk Menghadapi Pemulihan Ekonomi berbentuk K
Dalam soal ini, Malaysia Digital Economy Corporation (MDEC) pantas menyedari perlunya saluran bakat holistik untuk meningkatkan kemampuan digital rakyat Malaysia pada ketika negara kita semakin laju meluncur ke arah menjadi masyarakat digital. Pendekatan ini sangat penting memandangkan kemahiran dan literas digital diperlukan oleh semua lapisan masyarakat termasuklah di luar bandar, golongan B40 serta pencari peluang dalam kerjaya yang memerlukan kemahiran tertentu.

Menerusi ciri-ciri ini, tenaga kerja tempatan menjadi sangat berkebolehan untuk mengisi peluang digital yang ditawarkan sekaligus menjadi hab yang menjangkau setiap kategori masyarakat yang sedang mencari peningkatan digital melalui saluran tertentu.

“Ekonomi digital dijangka akan terus memberi sumbangan penting kepada negara berdasarkan ramalan pertumbuhan ekonomi pada kadar 6.7 peratus tahun hadapan seperti laporan Bank Dunia dan 20 peratus kepada KDNK mengikut laporon Jabatan Perangkaan Malaysia.

Sehubungan dengan itu, MDEC dengan sokongan padu KKMM akan meneruskan inisiatif berpaksikan kemakmuran bersama untuk rakyat dan seterusnya mencapai cita-cita Malaysia sebagai Nadi Digital ASEAN berpandukan tiga teras utama iaitu menyediakan rakyat Malaysia berkemahiran digital, perniagaan diperkasa secara digital dan menarik pelaburan digital. Pelbagai inisiatif akan dilaksanakan selaras dengan perincian Belanjawan 2021 dan seterusnya mengharungi era Revolusi Perindustrian 4.0 (IR 4.0) dan menjayakan Malaysia 5.0.”

Membangun Talian Bakat untuk Pekerjaan yang Muncul
Matlamat akhir spektrum yang membantu saluran bakat masa depan ini dapat dilihat menerusi gerakan #mydigitalmaker yang dilancarkan oleh MDEC dengan tujuan memupuk inovasi digital, kreativiti dan kemahiran menyelesaikan masalah di kalangan pelajar Malaysia. Bekerjasama dengan Kementerian Pendidikan Malaysia, usaha memantapkan ekosistem teknologi pendidikan dan pembuatan, gerakan ini telah memanfaatkan lebih 1.6 juta pelajar sekolah di seluruh negara.

Selanjutnya, MDEC juga bekerjasama dengan Kementerian Pengajian Tinggi dan Institusi Teknologi Digital Premier (PDTI) untuk memastikan bahawa kandungan berkaitan industri ‘dimasukkan’ ke dalam kurikulum 11 buah universiti dan 5 politeknik yang terlibat dengan program ini. Usaha untuk membina saluran bakat yang merangkumi keseluruhan spektrum harus membabitkan penglibatan generasi pelapis kerana ia merupakan kunci untuk mewujudkan tenaga kerja masa depan yang berdaya tahan.

Matlamat akhir program ini ialah untuk membantu golongan yang mencari pekerjaan meningkatkan kemahiran secara digital untuk pekerjaan di masa depan. Tinjauan Impak COVID-19 yang dilaksanakan MDEC menunjukkan bahawa 70 peratus syarikat akan mempunyai keperluan untuk latihan semula selepas COVID manakala 83 peratus syarikat akan melaksanakan latihan semula membabitkan bidang pemasaran digital dan peralatan untuk produktiviti digital serta akhir sekali merangkumi kemampuan bekerja secara tidak di pejabat.

Peranan MDEC
Keperluan untuk rakyat Malaysia yang mahir dan berkemahiran tinggi telah terbukti sepanjang wabak COVID-19. Usaha berterusan MDEC termasuk inisiatif di bawah Gerakan #MyDigitalWorkforce Ia dilancarkan pada November 2020 semasa Bulan Teknologi membawa Malaysia (MTM2020) yang memberi peluang kepada rakyat menyertai pelbagai siri webinar, acara satelit dan pameran pekerjaan yang dilancarkan MDEC pada Ogos 2020 sebagai tindak balas kepada COVID-19. Gerakan ini merupakan pemangkin kepada bakat untuk terlibat dalam proses pemulihan ekonomi berbentuk K.

Tidak berhenti setakat itu, MDEC baru – baru ini melancarkan dua inisiatif baharu di bawah gerakan #MyDigitalWorkforce iaitu Platform Pekerjaan MyDigitalWorkforce dan Direktori Latihan Kemahiran Digital untuk memenuhi keperluan pekerjaan digital dan kemahiran. Usaha ini dilaksanakan bagi membantu golongan yang hilang pekerjaan akibat penularan wabak berkenaan. Portal pekerjaan digital iaitu WOBB dan Hays Malaysia kini menawarkan lebih daripada 2,000 kekosongan pekerjaan berkaitan dengan teknologi digital.x

Bagi Direktori Latihan Kemahiran Digital pula, MDEC melancarkannya dengan kerjasama PERKESO. Ianya antara lain memberikan subsidi di bawah Skim Insurans Pekerjaan PERKESO dan Insentif Pengambilan PENJANA sehingga RM4,000 untuk individu yang hilang pekerjaan mempelajari kursus-kursus baharu dan menambah kemahiran digital. x

Direktori ini merupakan katalog kursus untuk menangani permintaan kemahiran digital yang diperlukan. Kursus ini telah mendapat pengesahan pakar industri digital untuk membimbing rakyat Malaysia memilih modul yang memenuhi syarat untuk pekerjaan berkaitan teknologi digital. Mengandungi 173 kursus , ia merangkumi latihan dan pensijilan untuk peringkat pemulaan, menengah dan lanjutan membabitkan sains data (50), keselamatan siber (44), pengembangan perisian (55), animasi (19) dan pengembangan permainan (5) . x

Mengecilkan Jurang Kemahiran dalam Era Digital
“Ketika Malaysia dan dunia terus menghadapi gangguan disebabkan oleh wabak ini, keperluan tenaga kerja menjadi lebih kritikal berbanding sebelumnya. Keperluan yang dimaksudkan termasuklah mempelajari kemahiran dan kebolehan baharu yang dapat memenuhi tuntutan era digital. Platform #MyDigitalWorkforce Jobs dan Direktori Latihan Kemahiran Digital merupakan usaha MDEC untuk mengatasi jurang yang wujud membabitkan penawaran bakat dan permintaan tenaga kerja. Ini merupakan asas yang perlu bagi Malaysia untuk memulakan dan mengembangkan tenaga kerja yang bersedia secara digital. Hanya dengan itu kita dapat mempercepatkan usaha berterusan untuk mengembangkan ekonomi digital,” kata Ketua Pegawai Eksekutif MDEC, Pn. Surina Shukri.

Pada masa ini, platform kerjaya digital telah menerima sekitar 23,000 permohonan dengan hampir 700 telah disenaraikan untuk temuduga. Direktori ini terus menerima peningkatan kunjungan membabitkan golongan belia, graduan baharu dan tenaga kerja sedia ada. Jumlah permohonan dan pekerjaan terus meningkat setiap hari. Hari ini sektor teknologi menyumbang sebanyak 18.5 peratus kepada KDNK Malaysia (tertinggi di rantau ini) dan 30 peratus kepada ekonomi digital ASEAN sekaligus menjadikannya sebagai Nadi Dgital ASEAN. Bakat merupakan komponen penting dalam ekosistem digital negara dan kecekapan digital yang dimiliki merupakan pemangkin digitalisasi di seluruh PKS, industri dan di kalangan rakyat secara amnya.

Pelbagai inisiatif ekonomi digital oleh MDEC yang membabitkan rakyat Malaysia yang berkemahiran digital, perniagaan dipacu secara digital dan pelaburan digital merupakan tiga teras strategiknya. Menerusi teras rakyat Malaysia berkemahiran digital, usaha dapat dilihat menerusi Platform Pekerjaan #MyDigitalWorkforce dan Direktori Latihan Kemahiran Digital bagi mengatasi jurang yang wujud membabitkan lambakan bakat dan tuntutan tenaga kerja dengan kecekapan digital. Teras MDEC membabitkan rakyat Malaysia yang berkemahiran digital telah memberi kesan kepada lebih daripada dua juta rakyat Malaysia sejak 2016 hingga suku ketiga tahun ini. Inisiatif MDEC bertujuan untuk membantu Malaysia menghadapi Revolusi Industri 4.0 (IR 4.0) dan menuju ke Malaysia 5.0 untuk mencapai hasrat kemakmuran bersama untuk semua.

Maklumat lanjut boleh didapati di:

Platform Pekerjaan #MyDigitalWorkforce

Direktori Latihan Kemahiran Digital

Corruption Must End, Uphold Transparency/Hapuskan Rasuah Menerusi Amalan Integriti

Scroll down for Malay version/Skrol ke bawah untuk versi Bahasa Malaysia

Corruption impoverishes the poor and the most vulnerable in our society. As the Chairman of MDEC, I support initiatives to address the scourge of corruption in Malaysia.

Corruption hurts the poor disproportionately, diverts funds intended for development, leaks precious public resources, and undermines a government’s ability to provide basic services.

MDEC is strongly committed to radical transparency, accountability, and integrity under MDEC’s “Reinvent’ mission, which will drive our strategy moving forward, thereby ensuring that we serve the Rakyat and industry better.

MDEC has taken serious measures to improve administrative processes. Recently we engaged KPMG and Ernst & Young to provide expert counsel to further strengthen governance in the organisation.

As an example, we have eliminated direct negotiation and closed tenders’ practices and instituted an open tender system.

We recently introduced Discretionary Authority Limits (DAL) which clearly specifies the limits of authority, processes and reporting that will govern the utilization of all MDEC grant disbursement and resources.

MDEC’s “Reinvent” mission promotes governance processes and policies that uphold competency, accountability and radical transparency with an emphasis on the ‘know-how’ instead of the ‘know-who’ as the key criterion in fair and transparent evaluation.

The success of Sinar’s Rasuah Busters initiative requires not only awareness, but also proactive and persistent involvement from all stakeholders in the ecosystem.

Increased education, enforcement and a strong political will are all required to ensure the success of this virtuous endeavour to transform Malaysia into the heart of Digital ASEAN and to improve the lives of each and every Malaysian.

As an agency under the Ministry of Communications and Multimedia Malaysia (KKMM) with nearly 25 years of experience in nationwide implementation of ICT and the digital economy, MDEC leads the aspiration of Malaysia to establish itself as a regional digital powerhouse with global champions at the forefront of the Fourth Industrial Revolution.

Rasuah yang berleluasa terus memudaratkan golongan miskin dan paling rentan dalam masyarakat kita. Sebagai Pengerusi Malaysia Digital Economy Corporation (MDEC) , saya menyokong inisiatif untuk membanteras gejala rasuah di Malaysia.

Rasuah ‘menyakitkan’ kumpulan rentan dalam masyarakat kerana dana yang disediakan oleh kerajaan untuk pembangunan tidak sampai kepada mereka yang memerlukan. Selain itu, rasuah juga melemahkan kemampuan kerajaan untuk menyediakan perkhidmatan asas.

MDEC mempunyai komitmen jitu untuk melaksanakan ketelusan secara radikal, kebertanggungjawaban dan integriti di bawah misi ‘Mencipta Semula’ yang diyakini akan mendorong strategi agensi untuk bergerak maju bagi memastikan dapat berkhidmat kepada rakyat dan industri dengan lebih baik.

MDEC telah melaksanakan langkah serius untuk meningkatkan pentadbirannya. Baru-baru ini , MDEC bekerjasama dengan KPMG dan Ernst & Young untuk mendapatkan nasihat dan kepakaran bagi mengukuhkan lagi tadbir urus dalam organisasi.

Contoh yang paling jelas ialah MDEC telah menghapuskan proses rundingan secara terus dan amalan pelaksanaan tender tertutup yang telah digantikan dengan sistem tender terbuka.

Di bawah misi ‘Mencipta Semula’, kami juga memperkenalkan Had Kuasa Budi Bicara Kumpulan (DAL) yang menentukan proses penggunaan sumber dan dana MDEC.

Misi ‘Mencipta Semula’ oleh MDEC mempromosikan proses dan dasar tadbir urus yang mengutamakan kecekapan, kebertanggungjawaban dan ketelusan dengan penekanan diberikan pada pengetahuan dan bukannya lagi ‘siapa’ sebagai kriteria utama dalam penilaian yang adil dan telus.
Kejayaan inisiatif Sinar Rasuah Busters bukan hanya memerlukan kesedaran tetapi juga penglibatan proaktif dan berterusan dari semua pihak yang berkepentingan dalam ekosistem.

Di samping itu, perlunya juga meningkatkan kualiti pendidikan, penguatkuasaan dan keazaman politik yang kuat diperlukan untuk memastikan kejayaan usaha murni ini untuk mengubah Malaysia menjadi Nadi Digital ASEAN dan seterusnya meningkatkan mutu kehidupan setiap rakyat Malaysia.

Sebagai sebuah agensi di bawah Kementerian Komunikasi dan Multimedia Malaysia (KKMM) serta berpengalaman hampir 25 tahun dalam pelaksanaan inisiatif berkaitan teknologi maklumat dan komunikasi (ICT) dan ekonomi digital negara, MDEC memimpin aspirasi Malaysia dengan memantapkan peranannya sebagai pusat kuasa digital serantau serta menjadi juara global dalam menghadapi era Revolusi Perindustrian 4.0 (IR4.0).

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